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product info: ...
This listing is for a digital instant download file for you to print on your own! Please be sure to read through all of the details in this listing. Most questions are answered here!
Since this is an instant download file, no customizations can be made.
If you are looking to change the color and/or wording, you will need to purchase the add on listing (link below) as well as the instant download file:
HOW AN INSTANT DOWNLOAD WORKS
Shortly after purchasing this listing and cleared payment, you will receive an email directly from Etsy (not from Becca Lee Paperie & Design) that contains a link to download your file(s). Almost all instant download files are in PDF format with the exception of Advice for Bride cards, Wishes for Baby cards and Thank You notes. Those items will be sent as both a PDF file and JPEG.
The email with your link will be sent to the email address associated with your Etsy account. Be sure to check your Spam/Junk folder even if Etsy emails don't usually go there. Sometimes having a link in the email causes it to go to your Spam/Junk folder. If you haven't received your email from Etsy, you can always find the link to download your files by going to 'My Account' and then 'Purchases' when logged in to Etsy. Find your Order Confirmation for the transaction and the link will be there as well. If for any reason you still can't access the files (after payment has cleared) please let us know and we would be happy to email them to you! You can message us through Etsy or email us at email@example.com. Please be sure to reference your order number.
2" dia. cupcake toppers, 12 per 8.5" x 11" page
The link to download your files is sent within minutes of purchase and cleared payment. Please note that if you pay through PayPal e-check it can take 3 - 5 business days for your payment to clear. You will not receive the link to your files until payment has cleared.
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NEED THE MATCHING INVITATIONS?
NEED SOME MATCHING PARTY ITEMS?
Baby Bundle (includes Invitation, Cupcake Toppers, Water Bottle Labels, Thank You Note, Well Wishes and Banner)
INSTANT DOWNLOADS (non-customizable and discounted!):
Baby Bundle (instant downloads only, does not include invitation)
Due to the nature of this item, refunds are not accepted. If you there is an issue with your digital file please send us a message or email so that we can rectify the situation.
By purchasing this listing you are agreeing to the terms listed here and in our shop's 'Policies'.
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Q: Can I change the colors on this instant download file?
A: If you need to change the colors on this item you would need to purchase the add on listing (link below) in addition to the instant download file:
Q: Can I change the wording on this instant download file?
A: If you need to change the wording on this item you would need to purchase the add on listing (link below) in addition to the instant download file:
Q: I need this instant download file in a different size than what you have specified. Can you do that?
A: If you need to change the size on this item you would need to purchase the add on listing (link below) in addition to the instant download file:
Q: It's been a few hours and I haven't received my link. Please help!
A: Please start by checking your Spam/Junk folder. If it's not there, log in to Etsy, go to 'My Account', 'Purchases', find the Order Confirmation and the link should be in there. If you still can't access the link send us an Etsy message or email us at beccaleepaperie [!at] gmail.com. We can send it to you again! Please be sure to reference your order number.
Q: What type of paper do you recommend printing cupcake toppers on?
A: It's really up to your own personal preference and budget! I personally prefer to print on bright white 110 lb cardstock and cut using a 2" dia. punch.
Q: Are your cupcake toppers formatted to a certain type of label?
A: Nope! If you need your cupcake toppers formatted to a certain type of label you would need to purchase the add on listing (link below) in addition to the instant download file:
Upon ordering, please be sure to specify the brand and model number of labels you are using so we can format properly.
Q: My cupcake toppers are printing too small! What is wrong?
A: It sounds like there is a setting on your printer that is shrinking them. When printing, check your settings and make sure the setting that says something to the effect of 'Shrink to Fit' is off.
If you still have questions after reading through this listing, please send us a message through Etsy or email us at beccaleepaperie [!at] gmail.com.
We look forward to working with you!
Becca & Lee